Privacy Policy

Last updated: October 20, 2026

Who we are

The Mad Media is a video production company based in Toronto, Ontario, Canada. You can reach us at madmediaca@gmail.com or +1 (437) 876-9222.

What we collect

When you contact us — through this website's forms, our booking page, or a lead form on Facebook or Instagram — we collect the details you provide, such as your name, email address, phone number, business name, and information about the project or shoot you're asking about. When you visit this website, we also collect standard analytics data (pages visited, device and browser type, approximate location) through cookies and similar technologies.

How we use it

We use your information to respond to your inquiry, prepare quotes, schedule and deliver our services, send you information you requested, and improve our website and advertising. We do not sell your personal information to anyone.

Who we share it with

We use trusted service providers to run our business — including Google (website analytics), Meta (Facebook and Instagram advertising and lead forms), Calendly (call booking) and FormSubmit (website form delivery). These providers process information on our behalf as part of those services. We may also disclose information if required by law.

Cookies and tracking

This site uses Google Analytics and the Meta Pixel to understand how visitors use the site and to measure our advertising. You can block or delete cookies in your browser settings at any time; the site will still work.

How long we keep it, and your choices

We keep inquiry and client information only as long as needed for the purposes above or as required by law. Under Canadian privacy law (PIPEDA), you can ask us at any time what personal information we hold about you, and request that we correct or delete it. Just email madmediaca@gmail.com and we'll take care of it.

Changes to this policy

If we update this policy, we'll post the new version on this page and change the "last updated" date above.